Frequently Asked Questions - Orders, Returns & Troubleshooting

No. At the current time, we’re only shipping to US customers.
Bulk subscriptions for businesses are available. Please reach out to us for more information.
Our primary goal is to bring the cafe to your kitchen and do so in a way that’s priced fairly. By eliminating the middleman, we can sell the absolute best coffee at a fair price.
Right now we only ship to US based customers.
Orders placed before 1pm EST will ship out the same day. Shipping time is based on your shipping address and preferred method.
Please contact us at hello@enjoyrenatos.com so we can figure out the issue and get you your coffee.
Unfortunately we cannot accept returns on any bags of coffee, espresso or tea orders. If you have a problem with your order, please contact us at hello@enjoyrenatos.com.
We accept Visa, Mastercard, American Express, Discover, Apple Pay and Amazon Payments. Having payment issues? Contact us at hello@enjoyrenatos.com to resolve the issue quickly.